Voluntary Recall Announcement from GoPicnic Brands’ CEO
September 1, 2013
Dear Valued GoPicnic Brands Customer,
writing to inform you that we are voluntarily recalling a very limited quantity
of vegan GoPicnic meals, specifically GoPicnic Black Bean Dip & Plantain
Chips and Hummus & Crackers ready-to-eat meals containing Professor Zim
Zam’s Extraordinary Sweets Dark Chocolate with Orange and Dark Chocolate with
Sea Salt. These meals were distributed was
distributed nationwide through retail stores and direct delivery between Jan. 31, 2013 and Aug. 27, 2013.
are taking this precautionary action after learning that our supplier, G. Debbas Chocolatier, Inc., is
recalling their chocolate because it may contain undeclared milk allergens that
are not listed on the product packaging.
meals and the Professor Zim Zam’s Dark Chocolate with Orange and Dark Chocolate
with Sea Salt dessert items are safe to consume for individuals who do not
suffer from a milk allergy. However, people who have an allergy or severe sensitivity to milk run the risk
of serious or life-threatening allergic reaction if they consume this
Below we’ve included specific details
about the specific lot codes of the vegan GoPicnic Black Bean Dip &
Plantain Chips and GoPicnic Hummus & Crackers meals that are being
voluntarily recalled. We’ve also included directions on how you can obtain
replacement meals for the affected lots if you have a milk allergy. Additional
information can be found in our official voluntary recall press release.
View our FAQ here.
At GoPicnic Brands, we are accountable
for every meal we produce. We are committed to always providing high-quality,
safe products that are nourishing, nutritious and meet your lifestyle needs. This
is our first recall in the seven years GoPicnic Brands has been in business, so
I want to assure you, no other meals besides these lots are affected. We are also
working closely with our retail partners to update them on the situation and remove
any remaining impacted meals in stores.
As part of a standard annual menu
refresh, GoPicnic Brands had already discontinued these chocolate items from
GoPicnic meals and ceased production and distribution of meals containing these
chocolate items by July 23, 2013, more than 30 days prior to notification of
the voluntary recall.
These chocolates were replaced
due to melting issues occasionally experienced while shipping GoPicnic meals
containing these chocolates during summer months.
Therefore this cautionary measure does
not pertain to the current menus of GoPicnic Black Bean Dip & Plantain
Chips or GoPicnic Hummus & Crackers meals. Only the specific lot
codes below are affected and are part of the voluntary recall.
In addition to conducting third-party
independent testing on these meals, we have alerted the U.S. Food and Drug Administration (FDA)
and Food Allergy Research & Education (FARE) about this voluntary recall.
The two meals and specific lot
codes included in the voluntary recall are listed below:GoPicnic Black Bean Dip & Plantain Chips Meal - lot codes:
10773, 11063, M13107, M23107, M13137, M23137, M13165, M13175, M13182, M23182, M13197, M13201, M23204
GoPicnic Hummus & Crackers Meal – lot codes:
10303, 10373, 10383, 10503, 10513, 10523, 10623, 10663, 10793, 10803, 10923, M13106, 11063, M23107, M23143, 11143, M13115, M23136, M23137, M13144, 11483, M13151, M23151, M23152, M23164, M13171, M13176, M23176, M13183, M23183, M13184, M23184
If I have a GoPicnic Black Bean Dip &
Plantain Chips or Hummus & Crackers meal that is part of the lot codes
above, what should I do?
- If you do not have a milk allergy or sensitivity,
both GoPicnic meals are safe to consume
- If you do have a milk allergy and have a
GoPicnic Black Bean Dip & Plantain Chips or GoPicnic Hummus & Crackers meal
from one of these lot codes in your possession:
- Discard the chocolate from the
meal involved in the voluntary recall.
- Visit http://www.gopicnic.com/voluntaryrc/Voluntary-Recall-Replacement-Form, where you will find the instructions for requesting
a replacement meal.
- Requests must include your contact
information, the meal lot number, and ‘best by’ date for each meal requesting
- Indicate your preference for an
online or retail coupon, and you will be sent a coupon for full replacement
value of your meal.
If you have any questions or
concerns, please reach us by phone at GoPicnic Brands at 773-328-2490 Monday through
Friday between 9 a.m. - 6 p.m. CST, or via email to the Customer Relations
Department at email@example.com.
I apologize for any inconvenience this situation has created and I
want to assure you that GoPicnic Brands is taking all of the necessary steps to
ensure the quality of our meals continue to exceed your expectations.
Julia Stamberger, CEO &
President of GoPicnic Brands, Inc.