GoPicnic Brands, Inc. Vegan Ready-to-Eat Meals - Limited
Frequently Asked Questions
What GoPicnic meals are included in the voluntary recall?
We are voluntarily recalling a limited quality of GoPicnic
vegan ready-to-eat meals, specifically GoPicnic Black Bean Dip & Plantain
Chips and Hummus & Crackers ready-to-eat meals containing Professor Zim
Zam’s Extraordinary Sweets Dark Chocolate with Orange and Dark Chocolate with
Sea Salt. The chocolate products in these meals may contain an undeclared milk
allergen that is not noted on the product label.
We felt it was important to take immediate action after
learning that our chocolate supplier, G. Debbas Chocolatier,
Inc., has recalled these chocolates because they may contain
undeclared milk particles. Debbas is a third-party supplier to GoPicnic Brands,
and manufactured the recalled chocolate. The GoPicnic meals containing these
Debbas chocolate products were distributed nationwide through retail stores and
direct delivery between
01/31/13 to 8/27/13.
Which lot codes of these GoPicnic meals being voluntarily recalled?
The product lot codes being voluntarily recalled are:GoPicnic Black Bean Dip & Plantain Chips Meal - lot
10773, 11063, M13107, M23107, M13137, M23137, M13165,
M13175, M13182, M23182, M13197, M13201, M23204
GoPicnic Hummus & Crackers Meal – lot codes:
10303, 10373, 10383, 10503, 10513, 10523, 10623, 10663,
10793, 10803, 10923, M13106, 11063, M23107, M23143, 11143, M13115, M23136,
M23137, M13144, 11483, M13151, M23151, M23152, M23164, M13171, M13176, M23176,
M13183, M23183, M13184, M23184
Are these vegan GoPicnic meals the only ones part of the
Yes. No other GoPicnic meals are affected by this voluntary recall.
These two meals are indicated as vegan, but the chocolate may contain unlabeled
milk particles, hence the reason for the voluntary recall. The chocolate and
the GoPicnic meals that are part of the voluntary recall are perfectly safe to
eat by anyone who does not have a milk allergy.
As part of a standard annual menu refresh, GoPicnic Brands
had already discontinued these chocolate items from GoPicnic meals and ceased
production and distribution of meals containing these chocolate items by July
23, 2013, more than 30 days prior to notification of the voluntary recall. These chocolates were replaced due to melting
issues occasionally experienced while shipping meals containing these
chocolates during summer months.
What is a milk allergy?
A milk allergy is a food allergy, an adverse immune reaction to one or more of the constituents of
milk from any animal (most commonly alpha S1-casein, a protein in cow's milk). More information about milk
allergies can be found on the Food Allergy Research and Education website at http://www.foodallergy.org.
What are the effects of a milk allergy?
Allergic reactions can
include: hives; flushed skin or rash; tingling or itchy sensation in the mouth;
face, tongue, or lip swelling; vomiting and/or diarrhea; abdominal cramps;
coughing or wheezing; dizziness and/or lightheadedness; swelling of the throat
and vocal cords; difficulty breathing; loss of consciousness. If you see or have any of the listed symptoms, immediately
call 9-1-1 or your emergency response number.
If I have a milk allergy and consumed the chocolate that is
part of the voluntary recall, how soon should I see symptoms?
Symptoms of milk allergies
typically appear from within a few minutes to two hours after an exposure to a
trigger, such as milk.
I have a GoPicnic Black Bean Dip & Plantain Chips or Hummus & Crackers
meal that is part of the lot codes listed above, what should I do?
- If you do not
have a milk sensitivity, both GoPicnic meals are safe to consume
- If you do have
a milk allergy and have a GoPicnic Black Bean Dip & Plantain Chips or
GoPicnic Hummus & Crackers meal from one of these lot codes in your
the chocolate from the meal involved in the voluntary recall.
- Visit http://www.gopicnic.com/voluntaryrc/Voluntary-Recall-Replacement-Form, where you
will find the instructions for requesting a replacement meal.
must include your contact information, the meal lot number, and ‘best by’ date
for each meal requesting replacement.
your preference for an online or retail coupon, and you will be sent a coupon
for full replacement value of your meal.
How do you select your suppliers?
We take the selection of our
third-party suppliers very seriously as the quality and safety of our meals is
a non-negotiable priority. We work exclusively with high-quality
manufacturers with top production and control standards and we require all of
our manufacturers to have very comprehensive allergen control and production
processes in place.
We understand that the performance of our suppliers has a
direct impact on the quality of products and services offered to our customers.
I be concerned about GoPicnic’s other meals or desserts?
Not at all. Consumers have no reason to be concerned about
any of our desserts or products in our meals. GoPicnic Brands offer consumers a
wide margin of safety with our products and on our packaging, and we remain
committed to providing our customers with the highest quality meals. This
is GoPicnic’s first recall in the seven years GoPicnic Brands has been in
business. We continue to look
for ways to raise the bar on meal safety.
How can I reach you if I have additional questions or need
more information about this voluntary recall?
Please reach us by
phone at GoPicnic Brands at 773-328-2490 Monday
through Friday between 9 a.m. - 6 p.m. CST, or via email to the Customer
Relations Department at firstname.lastname@example.org.